Ordering

DO YOU TAKE OUR PRIVACY SERIOUSLY?
Accountable Woman does not share any information gathered at this store or any Accountable Woman store or website with any third parties other than those directly involved with the ordering process: payment, shipping, billing and newsletter distribution. Our Newsletters are opt in only. We may occasionally send an email or postcard to all of our customers for informational or sales notification purposes. You may unsubscribe to these newsletters or emails at any time. We take your privacy rights very seriously.

WHAT TYPES OF PAYMENT DO YOU ACCEPT?
We hope to enable you to plan properly for your order before you place it. We use PayPal, which accepts payment from your PayPal account or from the Major Credit Cards Visa, Mastercard and Discover if you do not have a PayPal account. NOTE: Your credit card statement will say that the bill is from Connie S Strickland or CStrickland.
You may call your order in Mon-Fri from 9am-9pm EST. We also accept Money Orders and Personal or Cashier's Checks as payment. We wait until checks or money orders clear. If you want to make payment by money order or check, just print a copy of your order completion page and mail it to us with your payment to the following address (Make check or money order to Connie Strickland, not Satin Cord and More):

Connie Strickland
24 Emerson Dr.
Palm Coast, FL 32164

WHAT IS YOUR RETURN POLICY?
We hope that all orders are satisfactory. While we make every attempt to provide quality products, we understand that at some times, a product may need to be returned for various reasons. We will make every attempt possible to resolve the issue and/or exchange the product before a return takes place. In the event that you are concerned about a purchase, please contact us so that we can discuss the solution to everyone's satisfaction. Please do not hesitate to ask for more information about ordering before you buy.

ARE YOUR ITEMS ALWAYS IN STOCK?
Occasionally we may be out of stock. Our website is inventory controlled and you should know if an item is out before ordering. Discontinued items should show up on our Clearance page. If there is any stock that you would like to see, please pass the information on to us. We are continually in an ordering process :).

WHY DO YOU HAVE TO CHARGE SALES TAX?
Sales Tax collection is a necessity of doing business. We don't like to charge more money, but we have no choice. Florida residents must pay 6% sales tax because our business is based in Florida. Florida law says that this tax is imposed on the product as well as shipping and handling for online or mail order sales. If you are tax exempt, you must mail or email us a copy of your certificate. Once we have it on file, you are good for the year. We absorb any discretionary tax charged.